New-item & demand-increase requests
Submit a request for purchasing: ask them to create a brand-new item in P21, or flag an existing item to stock up. Every request is tied to a customer.
1. Choose a customer
Requests must be associated with the customer they're for.
Request a new item
Capture the key details purchasing needs to create the item in P21.
My Requests
All new-item and demand-increase requests you've submitted, with their current status and any notes from purchasing.
Demand requests by customer
Compare the monthly quantities submitted on your demand requests with each customer's actual order history from the last 12 months. Quantities stay separated by UOM so unlike units are never added together.
Backorders
Open backorders for your customers. Expected receiving dates come from active purchase orders; purchasing maintains statuses, notes, and — when they have a better estimate — a green revised date.
All Requests — Admin
Every new-item and demand-increase request across all reps and customers, with rep replies and purchasing notes. View-only — statuses and purchasing notes are managed from the purchasing dashboard's Rep Requests tab.